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Please don't open more than one ticket at a time. One ticket is sufficient for us to address your inquiry. If you open additional tickets before your first ticket is resolved and closed, the additional tickets will be closed without being addressed. When opening a ticket, you must use the email address you used when you made your purchase.

IMPORTANT: You must email your machine code & username to us using the PayPal email address you used when you made your purchase.

The majority of support inquires are replied to within two to four hours, however, please allow up to 24-48 hours for a reply to your support inquiry.

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